LONG TERM-WINTER RENTAL CONDITIONS

Application

These general rental conditions apply to reservations and agreements regarding the winter rental properties that Villas&You offers for seasonal rental as a non-habitual/temporary residence.
In these general rental terms and conditions, the term "tenant" is understood to mean: the person who concludes a rental agreement via Villas&You regarding the rent of the winter rental property.
These general terms and conditions apply regardless of your (prior) reference to any own terms and conditions or to other general terms and conditions. We disclaim all terms and conditions to which you refer, or which are used by you.
Agreements deviating from these general terms and conditions are only valid if agreed in writing.

Article 1 – Reservations

Reservations will only be confirmed once Villas&You has received the first payment on account. This payment is not refundable in case of cancellation.

Article 2 – Payment

The following conditions apply to payment:
Payments must be made by bank transfer or card (+3% bank charge for card payments).
Reservation of the house is made by means of payment of the deposit mentioned in the reservation.
By paying the deposit you confirm that you have read and agree to the general rental conditions. The lease ends by operation of law after the expiry of the agreed period.
In the event of late payment, as described under a of this article, you will be in default immediately after expiry of the payment term. In that case, we reserve the right to cancel your reservation and dissolve the agreement.

Article 3 – Security Deposit & Administration Fee

A deposit will be charged to the tenant (the amount varies depending on the property), which serves to guarantee damage and/or costs in the broadest sense of the word that we can suffer in the event of non-compliance with the tenant's obligations as a good tenant and those who accompany the tenant.

After settlement of any claims (e.g. damage to inventory/holiday home, utility bills and/or other costs), the deposit or any remainder thereof will be refunded within 30 days of departure to an account to be specified by the tenant and after it has been passed on to Villas&You. Any further claim for compensation resulting in damage found after deposit returned, will still be claimed from you.
If in the event of (any) damage that the deposit is not sufficient to compensate the full cost of damage suffered, we reserve the right to hold you liable for the (remaining) damage.

An one-off administration fee is also payable on all winter rentals, the amount is minimum 300€ or half month rent, whichever is greater.

Article 4 – Changes

If the tenant wishes to make changes to the booking after the booking/agreement has been concluded, we are not obliged to comply with this. It is at ours and the owner's free choice whether and to what extent the desired changes are accepted.

Cancellation by the tenant must always be made in writing (by e-mail). The following conditions apply for this:

Our cancellation policy is non-refundable which means that any monies already paid will be retained.

In the event of cancellation on our part, any monies already paid will be refunded.

Article 6 – Arrival and receipt of key

Arrivals are possible during office hours. Outside of office hours keys will be left in a safety box with code at our office, the total amount must be paid in advance.

The tenant is never entitled to duplicate the key for whatever reason. We make the key to the holiday home available to the tenant on loan. The key remains our property and must be returned to us after the stay on the departure date or deposited in the key box at our office. In case of loss, theft, or any other way of loss of the key, the tenant owes an amount of € 100, -.
All costs that arise because you do not deliver the house on time, will be recovered from you. Goods found after your departure will be kept for a reasonable period for you, but we will not take any responsibility for this. Returning is only possible at your expense.
If the tenant and/or other users have locked themselves out of the holiday home, €25 will be charged for this.

Article 7 - Stay in the holiday home

The following stay periods and times apply to reservations/the stay, namely:

The tenant and other users must behave as a good tenant during their stay in and around the house.
On the day of arrival, you can in principle use the holiday home from 16:00pm. On the day of departure, you must vacate the holiday home by 10:00am at the latest.
The holiday home is non-smoking. Smoking is allowed outside on the terrace.
No open fire may be used outdoors.
The rent does not include final cleaning and washing bed linen and linen.
The use of water, gas and electricity is NOT included. You will have to pay a monthly provision on top of the rental to cover these expenses. Excess consumption will be deducted from the deposit paid. Less consumption will be refunded.

Stay of more people in a holiday home than agreed (when booking) or the maximum of four to six people applicable to the home is expressly not allowed without our permission, unless otherwise agreed in writing. This can lead to the premature termination of the lease on our part, without refund of the rent.

Article 8 - Liability/complaints/damage

During the relevant rental period in the holiday home, the tenant and other users are fully liable for all damage caused to the house, the inventory and all items that belong to the rented object. If you notice damage or defects on arrival, please report this to us within 2 days of your arrival.

We accept no liability for theft, loss, or damage of or to objects or persons, of whatever nature, during or because of the stay in the holiday home.
We accept no liability for construction activities on roads, etc. in the vicinity of the holiday home. We accept no liability in the event of the breakdown or incapacitation of technical equipment, utilities, the non-functioning or partial non-functioning of the internet and/or the TV.

Article 10 - Departure and final cleaning

After the end of the stay, the tenant will have to pay a mandatory final cleaning fee (the amount depends on the size of the property), but in any case on departure the tenant must always:

Leave the house tidy.
Have crockery, cutlery etc. washed clean, dried, and placed back in the cupboard.
To have folded duvets and blankets on the bed.
Leave the dishwasher and refrigerator clean and empty.
Please put the cushions of the garden furniture inside.
To have emptied rubbish bins into the communal waste bins.
Report any breakages and/or damage to us.

Article 11 - Applicable law

All our terms and conditions from the rental agreement/house rules, as well as any disputes arising from this, are exclusively governed by Spanish law.